National Code	SIT50416
Qualification	Diploma of Hospitality Management
Course duration	Ideally 6 months and max 12 months
Recognition of Prior Learning RPL Assessments	E-Portfolio Submission of evidence
Associated With

In order to be enrolled in this qualification, students must have access to a workplace or a simulation thereof

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1.1 Qualification Packaging Rules
Total number of units of competency = 28. There are 13 core units and 15 electives have been selected based on industry feedback

1.2 Units of Competency

1.	BSBDIV501	Manage diversity in the workplace	C
2.	BSBMGT517	Manage operational plan	C
3.	SITXCCS007	Enhance customer service experiences	C
4.	SITXCCS008	Develop and manage quality customer service practices	C
5.	SITXCOM005	Manage conflict	C
6.	SITXFIN003	Manage finances within a budget	C
7.	SITXFIN004	Prepare and monitor budgets	C
8.	SITXGLC001	Research and comply with regulatory requirements	C
9.	SITXHRM002	Roster staff	C
10.	SITXHRM003	Lead and manage people	C
11.	SITXMGT001	Monitor work operations	C
12.	SITXMGT002	Establish and conduct business relationships	C
13.	SITXWHS003	Implement and monitor work health and safety practices	C
14.	SITHIND001	Use hygienic practices for hospitality service	E
15.	SITHIND004	Work effectively in hospitality service	E
16.	SITHACS008	Provide accommodation reception services	E
17.	SITHACS003	Prepare rooms for guests	E
18.	SITHACS002	Provide housekeeping services to guests	E
19.	SITHACS001	Clean premises and equipment	E
20.	SITTTSL002	Access and interpret product information	E
21.	SITTTSL005	Sell tourism products and services	E
22.	SITTTSL006	Prepare quotations	E
23.	SITTTSL007	Process reservations	E
24.	SITXHRM004	Recruit, select and induct staff	E
25.	SITEEVT005	Plan in-house events or functions	E
26.	SITEEVT008	Manage event staging components	E
27.	SITEEVT010	Manage on-site event operations	E
28.	BSBEBU501	Investigate and design e-business solutions	E

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In order to be enrolled in this qualification, students must have access to a workplace or a simulation thereof

this course is by Assessment only

Recognition of Prior Learning

Candidates should be working in the Hospitality industry or have at least 2 years prior work history in an aligned Hospitality job role.

It is essential that you undergo a Pre-Enrolment discussion which also includes a self Assessment with one of our Engagement Officers to ensure qualification suitability

Minimum education

• School Certificate or equivalent OR
• relevant qualification OR
• relevant vocational experience.

Minimum age

Minimum age of 18 years.

Computer requirements

Students will need access to a computer/ laptop and a broadband internet connection.

Upon enrollment, you will be allocated your own Global Business Trainer email which will provide you access to our Learning Management System and access to all of the multichannel virtual applications APPs. Our Partnership with Google Education allows for multi communications points, ‘docs’ and ‘sheets’ and video conferencing for Assessment sessions.

Digital Skills

• Creating, saving and editing Google documents * similar to MS Word
• Accessing and searching the internet
• Downloading and saving documents from websites
• Uploading documents through websites
• Participating in online discussions
• Compressing image files

English language requirements

If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course.

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While there are no formal educational requirements for entry into this course, the completion of the SIT40416 – Certificate IV in Hospitality or equivalent industry experience is the recommended pathway.

Career pathways

Students who complete this course may continue with a pathway that leads to a Advanced Diploma course from the Hospitality Services Training Package. Completion of the Diploma or Advanced Diploma may lead to direct entry into a University.

Academy of Global Business Training recognises the skills and knowledge you have gained in other courses, life experience or at work. You may be able to have your prior learning recognised and credited against a course of study. Your online program will provide you with information on assessing your own skills against the qualification.

For further general information call 1300 132 628

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Step 1: Essential Pre-Enrolment Discussion

Before Payment is taken, one of our Engagement Officers will have a Pre-Enrolment Discussion with you to ensure course suitability. By clicking the Enquire Now Button and completing the form will allow us to contact you to facilitate your application.

Step 2: Application form

We are required by law to collect personal data and your Unique Student Identifier. Please ensure you visit www.usi.gov.au or provide sufficient identification for Global Business to obtain this on your behalf.

Step 3: Payment for SIT50416 – Diploma of Hospitality Management is $5,500 paid in four installments.

• First payment of $1500 must be paid upon registration
• Second payment installment is $1500 in 15 days
• Third payment installment is $1500 in the next 15 days
• Final payment is $1000 paid in the following 15 days

How to register

For registration, enrolment details and course enquiries Contact us and get the ball rolling!

Phone: (028) 324 1481

Phone: (130) 013 2628

Email: Study@GlobalBusinessTrainer.edu.au

TERMS AND CONDITIONS

Upon Registration and payment of initial deposit you are enrolled in the course.

You will receive login in details at your first payment. Cancellations advised in writing within five days are eligible for a full refund minus a $25 transaction fee. This is the cooling off or grace period. Any cancellations made within day six 6 and day ten 10 will receive a full refund except an 25% administrative fee. If a course is cancelled you are entitled to a full refund.

Every effort was made to ensure this information was accurate as at June 2025. Changes may have taken place since that time. Contact the Academy of Global Business Training to confirm course details.